Shipping and Returns

 

Shipments

  • Shipping is free within the Netherlands for orders over € 50.00. For orders up to and including € 50.00, the shipping costs are € 3.90. Return costs are for your own expense. Your return address label is included with your order.
  • Shipping within Europe costs € 4.00 and return costs are at your expence.
  • The standard method of shipment is by tracked package.
  • When your order is being shipped you will receive an e-mail to confirm the shipment with a link that will allow you to track the delivery of your package online.
  • Orders placed on working days are dispatched within 24 hours. 

 

Returns

If your order does not meet your expectations or if you have the wrong size, you can return the item. 

  • Send an email to info@b-extra.eu in which you indicate that you want to return the item. Also please state the order number
  • Return the item using the enclosed address label.
  • Tip: provide returns with a track & trace and keep the track & trace code as we are not responsible for sending returns.
  • Upon receipt of your package, we will contact you to confirm the reception of your return.
  • Your return will be processed within 14 days of receipt at our warehouse on working days.

 

Conditions for returns

  • Shipping costs for returns are for your own expense.
  • Return the item unworn, undamaged, in the original packaging and with attached card. Add the packing slip to the article
  • Returns within 14 days of receipt of the item.